Radius Networks

Power Cycle Your Radius Networks Table Service Monitor

Many issues with the Table Service Monitor can be remedied by turning the monitor off and then powering back on (we refer to this as powercycling).

  • Step 1.  Check to see if monitor is plugged into the wall outlet.  Sometimes, the monitor gets unplugged when other monitors/devices are installed.  In most cases, the Table Service Monitor uses a twist-lock plug adapter so it can be plugged into the McDonald’s outlet (this varies by country).
  • Step 2.  Check to see that the power brick is plugged into the monitor.
  • Step 3.  Confirm that the outlet has power.  If the outlet does not have power, power will need to be restored before trying further troubleshooting steps.
  • Step 4.  Ensure that the power cable and ethernet cable are visibly connected on both ends.
  • Step 5. Power cycle the monitor with a paperclip (see image below).
  • Step 6.  If none of these troubleshooting steps works, the monitor may be faulty and will need to be replaced - contact Radius Networks support: tableservice-support@radiusnetworks.com 


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