Radius Networks

Why do I keep getting an "eddystone configuration service not supported by this beacon" error when I try to register my beacon for Nearby?

If you see an "eddystone configuration service not supported by this beacon" error message, chances are that you are trying to register your beacon using the Beacon Tools App. If this is so, please ignore this "eddystone configuration service not supported by this beacon" error and continue with your registration steps as described here.

If you are getting this error despite the above not being the case, please email us a description of your issue at support@radiusnetworks.com. Include screenshots where available.

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